Our Early Christmas Sale is here — enjoy big savings on our best styles of the season.
Save up to 70% OFF while stock lasts. Once an item sells out, it won’t be restocked before Christmas.
If you’ve been eyeing something, now’s the time — these deals won’t last long.
FAQ
Orders
Returns
Products
When will my order be shipped and how long does delivery take?
We begin processing orders immediately after they are placed.
Delivery typically takes 4-7 business days depending on your location in Canada & USA.
How can I track my order?
Once your order ships, you’ll automatically receive a tracking link via email.
If you don’t see it, check your spam/junk folder — emails are sent instantly.
Can I change my address after placing an order?
If you entered the wrong address, email support@aurranorth.com immediately with the subject line “URGENT – CHANGE ADDRESS”. We’ll do our best before the parcel ships.
Do you offer returns or exchanges?
Yes — returns and exchanges are accepted within 30 days.
How long does it take to receive my refund?
Once your return is received and inspected, refunds are issued within 3–5 business days to your original payment method.
What if the item doesn’t fit — can I exchange sizes?
Absolutely. If your item doesn’t fit perfectly, we’ll happily exchange it for another size as long as it's unworn and in original condition.
Are your products true to size?
Most of our items fit true to size, but for the most accurate results, check the size chart on each product page — it’s tailored to the exact garment.
What materials are your items made from?
Our fabrics are carefully chosen for comfort, stretch, and durability.
Each product page lists its exact material composition so you know exactly what you’re getting.
How do I take care of my items to keep them looking new?
We recommend washing in cold water, air drying, and avoiding bleach to maintain shape, colour, and fabric quality for as long as possible.